Billino
PricingFeatures
Guides
Log in
PricingFeaturesGuidesValidatorZUGFeRD / Factur-XPeppol BIS 3.0Who it's forCompaniesAccountantsFreelancersTraders & wholesalers
Legal

Privacy Policy

Last updated: 1 November 2026

Billino is an invoicing service — a mobile app and a web app behind a free account. Your invoice data is stored on our servers so it's available to you in the app and in any browser. This policy explains what we collect and why.

What we process

Account data: When you sign up, we store your email address and a securely hashed password. We use your email to authenticate you and for essential service messages — not for marketing, unless you opt in.

Sign-in options: You can also create an account or sign in using Google or Apple. When you choose this, the provider shares your name and email with us to set up your account — we never see or store your Google or Apple password. This is governed by Google's or Apple's own privacy policy.

Invoice data: The invoices, recipients, business profile, and catalog items you create are stored on our servers to provide the service. This data belongs to you. We do not sell it, share it with advertisers, or use it for anything other than running Billino.

Email delivery: We use Mailtrap, hosted in the EU, to send transactional emails — invoice emails to your recipients, password resets, and account notifications. Mailtrap processes the email addresses and message content involved under its own privacy policy and a data processing agreement with us.

AI-assisted features: If you use expense receipt scanning or certain automated tax-classification features, the content you submit — a receipt photo or invoice details — is sent to Anthropic's Claude API for processing. Anthropic does not use this content to train its models. Anthropic is based in the US; this transfer is covered by Standard Contractual Clauses.

ChatGPT connector: You can optionally connect your Billino account to ChatGPT. Once connected, ChatGPT can read and act on your invoices, recipients, suppliers, catalog items, and business profile on your behalf, through the same public API any other authorized client uses — nothing it does bypasses your account's normal rules. You authorize this connection yourself and can revoke it at any time from your account settings. We do not control how OpenAI handles data within your ChatGPT conversation once it's returned there; see OpenAI's privacy policy for that.

Application logs: We use Better Stack to collect application and infrastructure logs — IP addresses and technical request data — to operate, monitor, and secure the service.

The marketing website (billino.io) is hosted by Cloudflare. When you visit, Cloudflare processes your IP address and standard HTTP request metadata to route traffic and protect against abuse. This is governed by Cloudflare's privacy policy. We do not receive or store access logs.

Cookies: The marketing site sets no cookies. The app uses authentication tokens strictly to keep you signed in — no third-party tracking cookies, no ad tech.

Planned future features

These features do not exist yet. When they are introduced, this policy will be updated and you will be notified in the app.

  • Shareable invoice links and read receipts: When you share an invoice link, we will record that the link was opened (time and coarse technical metadata) to show you the read status. Viewers are not tracked beyond this.
  • Anonymous usage analytics (opt-out): We may collect aggregate, non-identifiable events — for example, that an invoice was created or marked as paid — to understand how the app is used. No personal data, no invoice content, no client information will be included. You will be able to opt out in the app settings.
  • Online payments: If payment collection (e.g. via Stripe or PayPal) launches, payment processing will be handled by the payment provider under their own privacy policy. We will not store card details.

Data security

Your account and invoice data are stored on our servers in Nuremberg and Frankfurt, Germany — inside the EU. All traffic between your device and our servers is encrypted in transit (TLS), and your data is accessible only through your authenticated account.

The marketing website is delivered globally via Cloudflare's edge network; no account or invoice data is stored there.

Your rights

If you are in the EU, you have rights under the GDPR: to access, correct, export, or erase your personal data, and to object to certain processing. Export is built into the product — you can export your full dataset at any time, free. To delete your account and all associated data, use the account settings or contact us.

Business transfer

If Billino or its underlying operations are transferred, merged, or sold to a corporate entity affiliated with the developer, your personal data may be transferred to that successor entity as part of the business assets. Any successor will be bound by this policy and your data will continue to be used only as described here. We will notify you of any such change via email or an in-app notice before it takes effect.

Contact

Questions about this policy? Email support@billino.io.

Changes

We will update this policy before introducing any new data processing. Significant changes will be announced in the app.