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Help

Support

Need help with Billino? We're here for you. Email us and we'll get back to you as soon as possible.

Contact us

Send an email to support@billino.io and describe what you need help with. We aim to respond within 1–2 business days.

What to include

To help us resolve your issue quickly, please include:

  • A short description of the problem or question
  • The device and iOS version you are using (e.g. iPhone 15, iOS 17.4)
  • The version of Billino you have installed (found in Settings → About)
  • Any screenshots that might help explain the issue

Common questions

How do I back up my invoices? You can export any invoice as a PDF from the invoice detail screen. Cloud backup is on the roadmap — we'll let you know when it's available.

Can I change the currency on an existing invoice? Yes — open the invoice, tap Edit, and change the currency. The line item amounts stay the same; only the currency symbol updates.

I accidentally deleted an invoice. Can I recover it? Unfortunately deleted invoices cannot currently be recovered. We're working on a recycle bin feature for a future update.